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Car order (Read 102 times)
Apr 28th, 2022 at 11:58am

Endymar   Offline
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I Love YaBB 2.5 AE!

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Hi, guys. I ordered a car to pick me up at the airport when I flew to Berlin. But when they picked me up, there was a different car. Not the one I ordered. Have you had the same situation? Is this Ok? I wanted to write a complaint about this company.
 
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Reply #1 - Apr 29th, 2022 at 4:39am

JamesSok   Offline
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No, it doesn't have to be that way. This is not a normal. The car must match the one what you ordered. If the car of this class is not available at that time, the must provide a higher class car. A lot of companies do not comply with the terms of service, and do not always want to do better for the client. Companies that care about their reputation don't do that. I can reccomend you a good one https://limousine-service.com/. They have offices in different countries. I have used their services several times.
 
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Reply #2 - Apr 29th, 2022 at 6:49am

SnowyKate   Offline
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A  had similar situation in Barcelona. I booked a luxury Mercedes, but when I left the airport, I was met by an old Toyota. It was a disappointment. I filed a complaint with the company. On my next visit they gave me a good discount.
 
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Reply #3 - May 4th, 2022 at 7:46am

greenway   Offline
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Have never ordered them
 
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